Unlocking Potential in your Employees

Leadership is about seeing and hearing others, setting a direction, and then letting go of controlling what happens next. Employees with leaders who show either wisdom or compassion have net positive experiences across the board. They enjoy and are engaged with their jobs and less likely to burn out. But, when a leader demonstrates both wisdom and […]

System Theory and organisations

The word ‘Organisation’ refers to a collection of people who are involved in pursuing defined objectives. It can be understood as a social system which comprises all formal human relationships. The organisation encompasses division of work among employees and the alignment of tasks towards the goal of the company. Systems theory is an approach to […]

Work needs to make us happy, right?

There are many articles written about happiness at work, yet there is a significantly large percentage of employees who aren’t engaged and significantly small percentage of those who know how to attain work related happiness. If you set happiness as your primary goal, you can end up feeling the opposite. This is because happiness (like all […]

Workshop – GWS training academy in Poland

Assurance of Learning Ltd for the last 15 months had been working with Global Wind Service delivering Transformational Leadership Programs. The last 12 months of workshops had been delivered virtually. However we are back face to face. In the picture Principal Organisational Psychologist Tijana Berlafa and David Christie who is the Training Director, are pictured […]

Emotional Intelligence and Military

Despite the widespread belief that emotions and intelligence are two contradictory concepts, emotions are the greatest part of intelligence. Goleman (2018) affirms that EI accounts for 67% of the abilities necessary for superior performance in leaders, and matters twice as much as technical expertise. Leadership in the Armed Forces can be explained as the activity […]

Emotional Intelligence and Character

Character, and emotional intelligence can be considered as two layers of our leadership capability and are the two layers that are the foundations to our leadership effectiveness. Character can be defined as the virtues, values, and traits that underlie our thoughts and actions. Emotional intelligence can be defined as the awareness and management of emotions, […]

Emotional Intelligence and Gaining Respect

Most of us, by definition, have average levels of emotional intelligence. However, our emotional intelligence can vary from one competency or dimension to another. For example, in terms of Managing Self, people differ in their skills and many problems may arise if you have limited skills in controlling your strong emotions at work. You may […]


We are all familiar with the term integrity. We might, however, not be clear on how to understand it when it comes to the workplace. Integrity is a trait that encompasses honesty, loyalty, dependability, accountability, sound judgment and trustworthiness. Integrity is a person’s commitment to moral values even in times when mentioned virtues are difficult […]


Feedback is any information exchanged by employees regarding their performance, skills, or ability to work within a team. Both supervisors and peers may deliver feedback, and when done tactfully, the process can create a stronger, more harmonious workplace. Feedback is a valuable approach for bridging the gap between what someone is doing and what is expected […]